This is a cluster fook for united

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comment by Irishred (U2539)
posted 37 seconds ago
€500.00, a hooker and a bottle of Paddy and Kneerash would have danced his way off, Fecking alky.
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sounds like a hell of a deal to me

In what way were they within their legal rights to remove a paying customer by knocking him out cold because of their own mistakes in overbooking the flight.

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He knocked himself out, because he was resisting and all but catapulted himself onto that arm rest...

"The passenger had every right to stay on the plane, he paid for his flight and never once agreed to leave."

^That's the "entitled" way of looking at it. Unfortunately, it's not the legal fact.

Don

By all accounts no one accepted their offer of $800. A witness said one passenger offered to get off for $1600 but was laughed at by the United manager. There were a multitude of ways United could have fixed their own mistake but they chose not to.

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comment by LQ (U6305)
posted 51 seconds ago
This is a cluster fook for united
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bloody jose

comment by The Lambeau Leap (U21050)
posted 17 minutes ago
It was a 3 hour drive... Let's get a little perspective here. It's not like he was flying to Australia to perform life saving surgery. More likely that he needed to go write a few prescriptions for gout.
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Maybe he doesn't drive

See how much of a mess we have become since Fergie left lads? Shambles.

comment by The Lambeau Leap (U21050)
posted 55 seconds ago
In what way were they within their legal rights to remove a paying customer by knocking him out cold because of their own mistakes in overbooking the flight.

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He knocked himself out, because he was resisting and all but catapulted himself onto that arm rest...
....

The troll is real

A quick google search reveals that you can get a flight from chicago to louisville for less than £200, and it takes all of 70-80 minutes to get there, I'm amazed they didn't have any takers for their $800 offer.
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Then why didn't UA themselves simply drive their own staff to that destination instead of dragging a paying customer off the flight?

Sorry but arguing that it was only a short distance really just makes the the airline's behaviour ten times worse!

What is their excuse for this if all they needed to do was get their crew to a destination 70 minutes away?

Do you know that for a fact or are you making a baseless assumption to suit the narrative that you prefer?

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Most people on this thread are making the baseless assumption that the airline weren't within their legal right to remove him from the flight, by force once he became physically resistant.

The whole thing is a cluster fk, but ultimately they had the right to boot him off.

We're seeing a 1min clip of what was doubtless a long winded affair.

comment by manutd1982 (U6633)
posted 23 seconds ago
Don

By all accounts no one accepted their offer of $800. A witness said one passenger offered to get off for $1600 but was laughed at by the United manager. There were a multitude of ways United could have fixed their own mistake but they chose not to.
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oh i'm not saying they handled it well...you'd certainly have thought that it would be worth the extra $800 x 4 to avoid this sort of thing.

but it doesn't surprise me that airlines have a full legal right to boot you off a flight, and if you are asked to leave and refuse, then legally you're in the same boat as a drunk asked to leave a flight who insists on staying for one more vodka.

Comment deleted by Site Moderator

comment by manutd1982 (U6633)
posted 45 seconds ago
Don

By all accounts no one accepted their offer of $800. A witness said one passenger offered to get off for $1600 but was laughed at by the United manager. There were a multitude of ways United could have fixed their own mistake but they chose not to.
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Your customers come first. That's Business 101, it really is.

United have told their customers that their staff and the company are more important than their customers with this decision.

then legally you're in the same boat as a drunk asked to leave a flight who insists on staying for one more vodka.
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And what about morally? Or does that not matter?

And why could UA not have sent their own staff by car?

"We're seeing a 1min clip of what was doubtless a long winded affair."

No, also a number of eye witness accounts and other videos of the incident that have been uploaded including one of the passenger back on the plane covered in blood clearly concussed saying 'they're trying to kill me'.

I don't think anyone is denying that this was handled appallingly.

What would i do as a 67 year old in that situation.

comment by manutd1982 (U6633)
posted 1 second ago
"We're seeing a 1min clip of what was doubtless a long winded affair."

No, also a number of eye witness accounts and other videos of the incident that have been uploaded including one of the passenger back on the plane covered in blood clearly concussed saying 'they're trying to kill me'.
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Yes. They obviously didn't just walk on, grab the guy and yank him out of his seat without warning or prior discussion. Be real.

comment by LQ (U6305)
posted 2 minutes ago
This is a cluster fook for united
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No problems like this at city jet

They never fill their planes

😎

'they're trying to kill me'.

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They obviously weren't trying to kill him.

comment by Don Draper's dandruff (U20155)
posted 5 minutes ago
comment by Irishred (U2539)
posted 37 seconds ago
€500.00, a hooker and a bottle of Paddy and Kneerash would have danced his way off, Fecking alky.
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sounds like a hell of a deal to me

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Should have contacted me and I would have sorted it all out.

#Irishredthemediator

comment by kneerash-23 Cara Gold (U6876)
posted 21 minutes ago
comment by JFDI (U1657)
posted 5 minutes ago
I would have got off when asked.
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If it wasn't urgent to be somewhere then I'd consider the offer, however clearly this man felt he had to be where he said he would be.


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I'm sure every one on the plane did, hence none of the others taking up the offer. This happens all the time on internal us flights, fortunately for me none i have been on have ended this way, someone has taken up the offer. Some internal us lights make easy jet or ryan air look like first class. Thing is people want to pay peanuts and get first class treatment, it's not going to happen. As for compensation of be surprised if he got any legally, he could end up with an airline ban.

comment by The Lambeau Leap (U21050)
posted 1 minute ago
Do you know that for a fact or are you making a baseless assumption to suit the narrative that you prefer?

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Most people on this thread are making the baseless assumption that the airline weren't within their legal right to remove him from the flight, by force once he became physically resistant.

The whole thing is a cluster fk, but ultimately they had the right to boot him off.

We're seeing a 1min clip of what was doubtless a long winded affair.
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That may be the case Lambeau, but for me it's near completely irrelevant.

It's irrelevant to the discussion as to whether what United did was right or wrong.

It's irrelevant to the discussion as to whether United's policy makes business sense more widely or in its application on this occasion.

It's irrelevant to the discussion about whether the decision having been made the security services acted appropriately.

And it's near irrelevant to the question of whether the customer will be compensated (given that United will make him an offer regardless).