A mate of mine who is in Spain is a bit useless with everything Internet.
I managed to explain to him how to change his password for LUTV as he’d forgotten his old one. He then paid his £5 for the Blackburn game. Now he’s saying his account is blocked when he tries to log in. I’ve tried with his details and get the same message. Is this because he’s put the wrong password in too many times or could it be something else?
How can he sort it before Saturday?
Cheers
Browse:
Lutv
comment by Sol (U2745)
posted on 2/7/20
This tweet was from just before Luton. May be worth trying the email.
_____
Elland Road
@EllandRoad
·
30 Jun
Television The LUTV pre-match show starts at 6:45pm! Need help with your account? Email lutvsupport@streamamg.com or call 020 3598 8809 from 6pm
https://twitter.com/EllandRoad/status/1277996348516839424
comment by Elsbels - Man of colour (U21658)
posted on 3/7/20
I had this so just set up a new email account and new LUTV account.
comment by VOF - Farke me I like wins ...... (U17124)
posted on 3/7/20
I had similar before the Fulham game. Logged in and out of LUTV several times and no joy, so just rebooted my machine and it worked fine.
I'm wondering if it was something to do with my cache details and rebooting forced a clear of it.
comment by Stoopo (U4707)
posted on 3/7/20
Thanks guys. He's not very computer literate and it's difficult trying to explain stuff to him.
I'll ask him to re-boot his tablet and try again.
He did email support this morning but hasn't had a reply yet.
comment by Stoopo (U4707)
posted on 4/7/20
Well I got a reply just after the game finished.
Basically saying that the game isn’t being shown in Spain or the UK and they “hope this helps”.
I replied saying that both he and I watched it. Him in Spain and me in the UK.
Utterly useless!
comment by Stoopo (U4707)
posted on 4/7/20
To update - he got a reply last night from a different person telling him to log in with their password then reset his own.
All was fine after that.
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